Juno

Chat - Juno Bot AI agent is available 24/7 in the chat bubble that lives in the bottom right corner of the Juno web app.

Email - Customers can reach out to Juno Support via <a href="mailto:support@juno.tax" rel="nofollow noopener noreferrer" target="_blank">support@juno.tax</a>

Knowledge Base - The Juno knowledge base is available 24/7 and contains advice and answers to all common questions and configurations. It can be found at <a href="https://support.juno.tax" rel="nofollow noopener noreferrer" target="_blank">support.juno.tax</a>

All Members within the User Management Tab, under Organization, will have access Juno Support. Anyone without access will be directed back to their internal teams. 

If you have any product feedback, please feel free to email our product team directly via <a href="mailto:productfeedback@juno.tax" rel="nofollow noopener noreferrer" target="_blank">productfeedback@juno.tax</a>

This article provides details on how and when the Juno Support team can be accessed, along with information on who has access to the  team.

Access to Juno Support

Find answers and get help from Intercom Support and Community Experts

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Tickets submitted through the messenger or by a support agent in your conversation will appear here.

Date	Support team status
November 11, 2025	Closed
November 27, 2025	Closed
November 28, 2025	Closed
December 24, 2025	Closed
December 25, 2025	Closed
December 31, 2025	Closed
January 1, 2026	Closed

Access to Juno Support

Contacting Juno Support

Team Members

Juno Support Annual Holidays

If you have any product feedback, please feel free to email our product team directly via [email protected]